作者：叶宁编
页数：94
出版社：机械工业出版社
出版日期：2013
ISBN：9787111432227
电子书格式：pdf/epub/txt
内容简介
本书密切贴近生活，以一个家庭乘坐航班为主线，完全按照飞行流程设计，以购票、办理登机手续、安检、空中服务和航班到达等环节为中心，内容涵盖航空地面服务岗位和空乘岗位的知识需求，改变传统的航空地面服务英语和空中乘务英语分离的局面，将二者紧密结合，完全满足航空服务专业学生的就业需求。
本书可作为中等职业学校航空服务专业的教材或企业培训教材。
本书特色
叶宁主编的《民航服务英语》共12个单元，各单元主题职业特色鲜明，以模块化结构展现学习内容，主题依次是：Ticket Service，Check—in，Baggage Service，Security Check，Waiting and Boarding，Delay,Safety Demonstration，Serving a Sick Passenger，Drink and Food Service，Pastimes in the Cabin，Dealing with Emergencies，Landing。各单元的学习内容是相对独立的，每个主题都和航空服务岗位要求具备的关键英语能力相关。每个单元都包含以下的板块：①导入（Lead—in）：导入的形式是多样的，如看图讨论、问题思考等；②知识储备（Knowledge Base）：包括本单元的新单词和新句型；③对话学习（Dialogue）：创设真实的任务进行对话练习；④文章阅读（Reading）：阅读与本单元知识相关的文章；⑤广播词（Announcements）：学习和本单元相联系的广播词；⑥拓展知识（AdditionalKnowledge）：介绍相关的航空公司及所在的总部城市；⑦单元自测（Progress Check）：检测本单元所学习的重要词汇和句型。
目录
前言
background introduction
unit 1 ticket service
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 2 check-in
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 3 baggage service
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 4 security check
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 5 waiting and boarding
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 6 delay
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 7 safety demonstration
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 8 serving a sick passenger
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 9 drink and food service
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 10 pastimes in the cabin
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 11 dealing with emergencies
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
unit 12 landing
lead-in
knowledge base
part i dialogue
part ii reading
part iii announcements
part iv additional knowledge
part v progress check
参考文献
