作者：李萌琳
页数：200
出版社：中国海洋大学出版社
出版日期：2023
ISBN：9787567035867
电子书格式：pdf/epub/txt
内容简介
本书从介绍邮轮工作的面试标准开始，介绍了邮轮乘务求职者在面试中可能遇到的问题以及要进行的准备工作。全书分为6部分，16单元，64小节，具体包括：面试标准、面试流程、面试礼仪、面试前的准备、面试技巧、部分著名邮轮公司简介。
目录
Part One Interview Criteria
Unit 1 Brief Introduction to Cruise Jobs
1.1 What is a cruise ship?
1.2 What kind of jobs can a cruise ship offer?
1.3 Why are people keen on working on the cruise ships?
Unit 2 Job Requirements for Some Typical Positions
2.1 Food & Beverage Manager (Director)
2.2 Waiter/Waitress
2.3 Assistant Waiter/Waitress
2.4 Restaurant/Dining Room Utility Cleaner
2.5 Room Service Attendant
2.6 Commis 1/First Cook
Unit3 Interview Assessment Criteria
3.1 Assessment sheet
3.2 Interview comments
3.3 Appearance
3.4 Oral English communication
3.5 Personality/Character
3.6 Competence
3.7 Service orientation
Part Two Interview Procedure
Unit 4 Brief Introduction to Cruise Interview Procedure
Unit5 Interview Modes
5.1 Telephone interview or video interview
5.2 Group interview
5.3 Individual interview
Part Three Interview Etiquette
Unit 6 Do’s
Unit 7 Don’ts
Part Four Preparations Before the Interview
Unit 8 Self-Introduction
8.1 What is a self-introduction?
8.2 How to make a self-introduction?
8.3 How to write a self-introduction?
8.4 Examples of a self-introduction
Unit 9 Resume
9.1 What is a resume?
9.2 The format of a resume
9.3 The main contents of a resume
9.4 Tips for writing a resume
9.5 Examples of resume
Unit 10 Categorized Questions
10.1 Personal information
10.2 Family
10.3 Interests/Hobbies
10.4 Character/Personality
10.5 Education
10.6 Work experience
10.7 Job application
10.8 Future plan
Unit 1 Brief Introduction to Cruise Jobs
1.1 What is a cruise ship?
1.2 What kind of jobs can a cruise ship offer?
1.3 Why are people keen on working on the cruise ships?
Unit 2 Job Requirements for Some Typical Positions
2.1 Food & Beverage Manager (Director)
2.2 Waiter/Waitress
2.3 Assistant Waiter/Waitress
2.4 Restaurant/Dining Room Utility Cleaner
2.5 Room Service Attendant
2.6 Commis 1/First Cook
Unit3 Interview Assessment Criteria
3.1 Assessment sheet
3.2 Interview comments
3.3 Appearance
3.4 Oral English communication
3.5 Personality/Character
3.6 Competence
3.7 Service orientation
Part Two Interview Procedure
Unit 4 Brief Introduction to Cruise Interview Procedure
Unit5 Interview Modes
5.1 Telephone interview or video interview
5.2 Group interview
5.3 Individual interview
Part Three Interview Etiquette
Unit 6 Do’s
Unit 7 Don’ts
Part Four Preparations Before the Interview
Unit 8 Self-Introduction
8.1 What is a self-introduction?
8.2 How to make a self-introduction?
8.3 How to write a self-introduction?
8.4 Examples of a self-introduction
Unit 9 Resume
9.1 What is a resume?
9.2 The format of a resume
9.3 The main contents of a resume
9.4 Tips for writing a resume
9.5 Examples of resume
Unit 10 Categorized Questions
10.1 Personal information
10.2 Family
10.3 Interests/Hobbies
10.4 Character/Personality
10.5 Education
10.6 Work experience
10.7 Job application
10.8 Future plan
