作者：冯修文等主编
页数：213
出版社：清华大学出版社
出版日期：2015
ISBN：9787302381594
电子书格式：pdf/epub/txt
内容简介
本书立足培养外向型经济发展所需的涉外商务秘书人才，内容覆盖涉外商务秘书岗位中的主要工作范畴，从听、说、读、写、译等全方位培养和提高学生在工作岗位中所必须具备的英语应用能力。体例设置以秘书工作流程和岗位所需而定；内容设置既有秘书的职业技能，又涵盖工作中所涉及的专业知识，突出秘书工作中与经济活动相关的商务知识的重要性；充分结合秘书职业资格证书考试的相关要求，尤其是以突出涉外商务秘书岗位英语能力的《剑桥商务秘书资格证书》；同时关注秘书跨文化交际中的中国文化。
本书特色
冯修文、吴连春主编的《涉外商务秘书英语》立 足培养外向型经济发展所需的涉外商务秘书人才，内 容覆盖涉外商务秘书岗位中的主要工作范畴，从听、 说、读、写、译等全方位培养和提高学生在工作岗位 中所必须具备的英语应用能力。体例设置以秘书工作 流程和岗位所需而定；内容设置既有秘书的职业技能 ，又涵盖工作中所涉及的专业知识，突出秘书工作中 与经济活动相关的商务知识的重要性；充分结合秘书 职业资格证书考试的相关要求，尤其是以突出涉外商 务秘书岗位英语能力的《剑桥商务秘书资格证书》； 同时关注秘书跨文化交际中的中国文化。
本书附赠听力光盘供读者使用。
目录
unit 1 knowing about secretary
1.listening one:work of secretary
2.listening two:being a competent secretary
3.speaking one: secretarial ethics
4.speaking two: qualities of secretary
5.reading one: duties and responsibilities of a secretary
6.reading two: secretarial skills and tips
7.writing: note
8.cultural matters
unit 2 office management
1.listening one: ways of work
2.listening two:office automation
3.speaking one:coping with heavy workload
4.speaking two:office control
5.reading one:office control
6.reading two: interpersonal relations at work
7.writing: notice or announcement
8.cultural matters
unit 3 information management
1.listening one:office work patterns
2.listening two:computerized filling system
3.speaking one:keeping information safe
4.speaking two:microfilming filing
5.reading one:keeping information safe
6.reading two: effective filing
7.writing: office memo
8.cultural matters
unit 4 conference management
1.listening one:preparing a conference
2.listening two:scheduling a meeting
3.speaking one:planning a meeting
4.speaking two:conference theme and agenda
5.reading one:organizing conference
6.reading two: problems related to scheduling meetings
7.writing: meeting minutes
8.cultural matters
unit 5 business trip management
1.listening one:visit and travel
2.listening two:hotel accommodations
3.speaking one:business trip transport
4.speaking two:travelling abroad
5.reading one:travel arrangement
6.reading two: tips for effective business travel
7.writing: letters of invitation
8.cultural matters
unit 6 hr management
1.listening one:hr matters
2.listening two:staff appraisal
3.speaking one:job application
4.speaking two:training, internal transferring and promoting
5.reading one:what is recruiting?
6.reading two: performance appraisal
7.writing: application letters and résumés
8.cultural matters
unit 7 performance management
1.listening one:job satisfaction
2.listening two:team spirit
3.speaking one:evaluating teamwork
4.speaking two:employee motivation
5.reading one:building an effective team
6.reading two: motivating
7.writing: business report
8.cultural matters
unit 8 client management
1.listening one: customer service
2.listening two: obtaining customer feedback
3.speaking one:handling complaints
4.speaking two:customer services
5.reading one:connecting customers
6.reading two: effective communication
7.writing: establishing business relations
8.cultural matters
unit 9 crisis management
1.listening one:negotiation
2.listening two:managing crisis
3.speaking one:bosstaming strategies
4.speaking two:crisismanaging strategies
5.reading one:crisis management strategies
6.reading two: benefits of networking
7.writing: letters of apology
8.cultural matters
unit 10 cash management
1.listening one:awards to company performances
2.listening two:cash-flow
3.speaking one:budgeting
4.speaking two:financial statement
5.reading one:cash flow
6.reading two: budgeting
7.writing: terms of payment
8.cultural matters
unit 11 project management1
1.listening one:giving advice
2.listening two:branding
3.speaking one:retaining staff
4.speaking two:orientation program
5.reading one:purposes of schedules
6.reading two: project phases
7.writing: orders and contracts
8.cultural matters
unit 12 corporate management
1.listening one:corporate culture
2.listening two:corporate image
3.speaking one:corporate communication
4.speaking two:corporate image promotion
5.reading one:corporate image management
6.reading two: strategic planning
7.writing: letters of congratulations
8.cultural matters
参考文献
1.listening one:work of secretary
2.listening two:being a competent secretary
3.speaking one: secretarial ethics
4.speaking two: qualities of secretary
5.reading one: duties and responsibilities of a secretary
6.reading two: secretarial skills and tips
7.writing: note
8.cultural matters
unit 2 office management
1.listening one: ways of work
2.listening two:office automation
3.speaking one:coping with heavy workload
4.speaking two:office control
5.reading one:office control
6.reading two: interpersonal relations at work
7.writing: notice or announcement
8.cultural matters
unit 3 information management
1.listening one:office work patterns
2.listening two:computerized filling system
3.speaking one:keeping information safe
4.speaking two:microfilming filing
5.reading one:keeping information safe
6.reading two: effective filing
7.writing: office memo
8.cultural matters
unit 4 conference management
1.listening one:preparing a conference
2.listening two:scheduling a meeting
3.speaking one:planning a meeting
4.speaking two:conference theme and agenda
5.reading one:organizing conference
6.reading two: problems related to scheduling meetings
7.writing: meeting minutes
8.cultural matters
unit 5 business trip management
1.listening one:visit and travel
2.listening two:hotel accommodations
3.speaking one:business trip transport
4.speaking two:travelling abroad
5.reading one:travel arrangement
6.reading two: tips for effective business travel
7.writing: letters of invitation
8.cultural matters
unit 6 hr management
1.listening one:hr matters
2.listening two:staff appraisal
3.speaking one:job application
4.speaking two:training, internal transferring and promoting
5.reading one:what is recruiting?
6.reading two: performance appraisal
7.writing: application letters and résumés
8.cultural matters
unit 7 performance management
1.listening one:job satisfaction
2.listening two:team spirit
3.speaking one:evaluating teamwork
4.speaking two:employee motivation
5.reading one:building an effective team
6.reading two: motivating
7.writing: business report
8.cultural matters
unit 8 client management
1.listening one: customer service
2.listening two: obtaining customer feedback
3.speaking one:handling complaints
4.speaking two:customer services
5.reading one:connecting customers
6.reading two: effective communication
7.writing: establishing business relations
8.cultural matters
unit 9 crisis management
1.listening one:negotiation
2.listening two:managing crisis
3.speaking one:bosstaming strategies
4.speaking two:crisismanaging strategies
5.reading one:crisis management strategies
6.reading two: benefits of networking
7.writing: letters of apology
8.cultural matters
unit 10 cash management
1.listening one:awards to company performances
2.listening two:cash-flow
3.speaking one:budgeting
4.speaking two:financial statement
5.reading one:cash flow
6.reading two: budgeting
7.writing: terms of payment
8.cultural matters
unit 11 project management1
1.listening one:giving advice
2.listening two:branding
3.speaking one:retaining staff
4.speaking two:orientation program
5.reading one:purposes of schedules
6.reading two: project phases
7.writing: orders and contracts
8.cultural matters
unit 12 corporate management
1.listening one:corporate culture
2.listening two:corporate image
3.speaking one:corporate communication
4.speaking two:corporate image promotion
5.reading one:corporate image management
6.reading two: strategic planning
7.writing: letters of congratulations
8.cultural matters
参考文献
